StoreTrax
Self-Storage Facility Management Platform
An end-to-end platform for self-storage operators — online rentals, billing and collections, gate access, CRM and operations — with a customer portal and app, automatic pricing, and add-ons you switch on when you need them. Built for the US and UK.
Everything a Self-Storage Operator Needs
StoreTrax connects renting, billing, access, sales and operations in one system — the essentials for a single site, ready for a portfolio.
Facilities, Units & Floor Plans
Sites, buildings, floors and unit maps — from one facility to a whole portfolio, with occupancy at a glance.
Online Rentals & Reservations
Customers find a size, see the price, sign and pay online. Holds, waiting lists and move-in checklists included.
Billing, Autopay & Collections
Automatic bills, autopay, prepay discounts, late fees and a collections timeline for your jurisdiction (US and UK).
CRM & Follow-ups
Leads, quotes, visits and tasks, with automatic follow-ups at every stage from enquiry to move-out.
Operations & Work Orders
Work orders, walkthroughs, a staff mobile app that works offline, and container and vehicle trips.
Customer Portal & App
Customers pay, see bills, get gate codes, ask questions and manage their rentals themselves — on any device.
Gate & Access Control
Gate codes follow payments automatically. Gate systems connect through the open StoreTrax access protocol, with access zones and after-hours access.
Retail & Checkout Extras
Locks, boxes and moving kits at the counter or added to an online rental, with stock levels per site.
Add-ons That Win More Rentals
Switch each one on for the sites that need it — and pay only for what you use.
Automatic Pricing
Forecasts occupancy per size and moves online rates towards your target each night, within limits you set. Test a new online rate on part of your website visitors and keep the one that earns more. Read competitor price boards from a photo.
Tenant Protection
Protection plans by unit size, a policy and certificate for every renter on a plan, claims, own-insurance reminders and a commission report.
Listing Sites
Publish sizes, prices and free units to storage marketplaces and receive their leads straight into your CRM, with the cost of each lead tracked. Partner set-up required.
Unattended Sites
A phone line that tells callers their balance, texts gate codes and takes messages, plus a self-service kiosk for renting on site. Needs a Twilio number.
Identity & Compliance
Optional ID checks with a live selfie before renting online, sanctions screening where your market needs it, and US and UK collections templates.
Live Accounting
Each paid invoice is sent to QuickBooks Online or Xero with its payment — no exports or double entry.
Outdoor & Portable
Parking priced by length, vehicle services, and delivery and collection of portable containers.
Site Sensors
Temperature, humidity, leak, smoke and door sensors raise an alert once per problem — and a climate report proves units stayed in range.
Business Accounts & Portfolio
Payment terms, purchase orders, volume pricing and one statement for company customers; a portfolio view across every site.
Who Uses StoreTrax?
StoreTrax is built for self-storage operators who need one connected system instead of separate leasing, payments, and maintenance tools.
Single-Facility Operators
Start with the essentials — renting, billing, gate codes and the customer portal — and switch more on as you grow.
Multi-Site & Enterprise Operators
Compare sites in one portfolio view, set pricing rules per facility, and give each team only the menus it needs.
Unattended & Remote Sites
Rent, pay and get access without staff on site — online, by phone, or at a kiosk.
US and UK Operators
Collections timelines, tax and wording for your jurisdiction, in your language and currency.
Try StoreTrax Free for 14 Days
Set up your own organisation in minutes — or ask for a walkthrough of the modules that matter most to you.
Request a Demo
Tell us a bit about your facilities and we'll set up a walkthrough of StoreTrax tailored to your use case.
- Guided walkthrough with our team
- Tailored to your modules of interest
- No obligation, no credit card
- Response within one business day
Prefer to talk directly? contactus@kandkdigitalsolutions.com